General FAQ

A list of frequently asked questions by our community.

What is Paradigm?

Paradigm is an institutional-grade communications platform that automates price negotiation and settlement workflows for OTC digital asset traders.

Our mission is to bring traders together and drive efficiencies in their workflows so that they can focus on what matters most: trading!

Who is Paradigm for?

Paradigm is built for professional traders and institutions in the OTC digital asset business. We provide liquidity takers and makers a state-of-the-art communications platform to negotiate pricing and settlement terms for OTC transactions.

How is Paradigm different from Skype and Telegram?

Skype / Telegram
Proprietary text-to-trade recognition for RFQs
  • Spreads and Combinations (Strangles, Straddles)
  • Spot, Futures and Options
Counterparty Management
  • Search counterparty directory
  • Add/remove counterparties after KYC/AML checks
    by your Compliance group
  • Assign credit limits to each counterparty
  • Manage all your counterparties from one web-dashboard
Flawless Execution
  • Automated RFQs via API
  • Single-channel, multi-dealer
  • Eliminate outside-party trade interruption
Seamless Settlement
  • Automated settlement via API integrations with zero delay
  • "Block-trading" integrations with multiple clearing venues
    and settlement solutions
Full Audit Trail
  • Automated email recap
  • Automated trade booking to OMS via API
  • Export trades from Trade Blotter to Excel
  • Chat Logs via PDF
24/7 Support
Security and Privacy
  • Private network with bank-grade encryption

Is Paradigm an exchange?

No. Paradigm does not list its own tradable contracts or securities. Furthermore, Paradigm neither maintains an orderbook nor matches multiple bids and offers in an automated and non-discretionary fashion. All price agreement is via a bilateral RFQ process embedded within the Paradigm communications platform.

Is Paradigm a market-maker?

No. Paradigm does not engage in market-making activity in any financial markets. Paradigm is focused on doing what it does best: making communication between counterparties quicker, easier, and more efficient.

Does Paradigm trade for its own account?

Absolutely not! Paradigm does not engage in any proprietary trading activity.

What assets does Paradigm support?

Paradigm currently supports bi-laterally negotiated spot, futures and options products on digital assets. For a full list of supported assets, please contact

Does Paradigm take custody of my fiat or digital assets?

No. We will never ask for your private keys or seek custody of your fiat or digital assets.

Does Paradigm store my chat and trade data?

Yes. Paradigm stores chat and trade data that users can access and export at anytime.

Does Paradigm sell my personal data?

No. All client information is kept confidential in accordance with Paradigm’s User Agreement and Privacy Policy.

Is Paradigm a native desktop application or does it run in the browser?

Paradigm is built using the latest in web-technology (Electron) and can run as a native desktop application as well as in a web-browser (Chrome) on a PC or a MAC.

All of this sounds awesome, how much does it cost?

As a communication tool, Paradigm is and will always remain free to all users. Our automated workflow solutions are charged on a pay-per-use basis. Please contact for more information.

How do I sign up?

Paradigm is an open service. You can join here. For certain cleared products, Paradigm adheres to the same jurisdiction restrictions set by the clearing venue.

We've recently updated our privacy policy. The updated policy can be found here. Continued use of our services constitutes acceptance of our updated policy.